Your people work is living on the side of someone’s desk.
Of course it isn't working.
I take full ownership as your fractional People & Culture partner—so the work that’s been delayed, deprioritized, or duct-taped finally gets done properly (and without a full-time hire).

What I Take Off Your Team’s Desk

The people work slipping through the cracks is the work I take over.

Most companies don’t need more strategy—they need the capacity to actually execute the people work that moves culture and performance.

Here’s what I run end-to-end:

1. Culture, Engagement & Employee Experience

I design and deliver culture work that actually changes how work feels — not just how it’s described.

Engagement surveys (design → communication → analysis → executive briefings → targeted action plans)
Stay & exit interviews (1,500+ conducted; pattern recognition baked in)
Culture and team diagnostics & organizational clarity assessments
Recognition programs that actually resonate (human, flexible, meaningful — not swag or corporate theatre)
Experience mapping: what’s working, what’s confusing, what’s breaking trust

2. Leadership and Manager Enablement
I build leaders who communicate clearly, set expectations well, and know how to coach.

Practical, real-time manager coaching
Leadership development and behaviour expectations
Manager readiness: what “good” actually looks like
Feedback & performance conversations that aren't awkward or avoided
Tools, templates, and scripts that make leading easier

3. Performance, Clarity and Internal Communication
The work that reduces noise, improves trust, and makes teams feel aligned.

Performance frameworks that drive accountability and growth (not paperwork)
Goal clarity and alignment across teams (no more moving targets)
Internal communications that cut through noise and reduce confusion
Change management grounded in transparency, honesty, and narrative clarity
Manager toolkits, playbooks, and messaging guides

4. Retention Strategy & Employee Listening

I surface why people stay, leave, or disengage — and help you fix it.

Turnover and sentiment analysis (signal vs noise, patterns vs anecdotes)
Retention strategies tied to root causes, not assumptions
Executive advisory on culture, leadership, engagement, and communication
Stay interviews, exit interviews, and targeted listening programs
Actionable retention plans leaders actually follow

5. Retention Strategy & Employee Listening

I design employee experiences that build clarity, trust, and momentum — from day one to year one.

Onboarding frameworks that set expectations clearly and reduce early churn
First-30/60/90-day plans aligned with role clarity and performance
Journey mapping (“moments that matter”) to improve trust and belonging
Cross-functional onboarding communications and manager check-ins
Experience improvements targeted at the highest-leverage pain points

When this work stops living on the side of someone’s desk,

results stop being accidental and start being intentional

Not sure which bucket you’re in? Let’s figure it out.

How Fractional Partnership Works

Fractional People & Culture Support
(without the bloat)

Most companies don’t need another full-time HR leader.

They need focused, senior execution without adding headcount or stretching their team thinner.

Here’s how working together actually feels:

1. We fix what matters first.

In week one, we identify what's creating friction or slowing the team down — then tackle the highest-impact work immediately.
No long diagnostics.
No spinning wheels.

2. I run the work end to end.

No handoffs.
No “you finish this part.”
I design it, run it, deliver it, and close the loop — so your team can breathe again.

3. You get senior expertise without the full-time cost.

You get the impact of a seasoned People & Culture leader only for the time you need them — not the overhead of a full-time role.

4. Typical engagement: 8–16 weeks.

Long enough to build something real.
Short enough to stay focused and avoid initiative sprawl.

Common outcomes:

Clear expectations
Improved performance
Higher retention
Stronger managers
Internal comms and change that land
Increased employee engagement
Less friction between teams
Action plans that actually get executed

5. What it costs.

Fractional support is simple, transparent, and scoped around impact — not padded hours or vague retainers.

Most companies start with one of these:

A. Fractional partnership (1–2 days/week)

Ongoing leadership + hands-on execution.

B. Scoped project with a fixed fee

Engagement cycle, culture alignment, leadership development, manager enablement, or any high-leverage initiative.

C. Advisory blocks

On-demand senior support for founders, executives, or HRBPs who need clear direction fast.
Pricing reflects complexity and outcomes — not time spent in meetings.

Not sure what you need yet?

If you’re in early exploration, I can size an engagement based on:

What’s broken
How fast you want to shift it
How ready your team is to act

Curious if fractional P&C support is right for you?
Let’s talk through what’s happening inside your team.

Let's Talk!

💬
What people say about working with me.

“Kelly doesn’t just create programs; she creates programs that work. That land. That leaders actually use.”

— Senior Director, SaaS

“Kelly brings a rare blend of strategic sharpness and real humanity. That’s why people trust her.”

— VP People & Culture, Tech

“Kelly has an uncanny ability to take big, messy change and turn it into something people can actually act on.”

— Founder and CEO

“One of the most authentic, thoughtful, and impactful people I’ve ever partnered with.”

— Senior HRBP, Tech

“Kelly is a masterclass in internal communications.”

— Senior Executive, fast growing scale-up

Want to experience what it’s like to work with someone who truly gets culture?

The work I do touches culture, leadership, clarity, and trust. Those results can’t be faked — people feel them. That’s why organizations bring me in.

Ready to get your people work off the side of someone’s desk?

Let's talk.

About Stay and its Founder

About Kelly

I help organizations fix the people work that keeps getting pushed to “later.”

I’m Kelly MacCallum — a People & Culture strategist, advisor, and author who has spent 15+ years building healthier, clearer, higher-performing workplaces across SaaS, public sector, Crown corps, and fast-growing teams.

I’ve run more than 1,500 stay and exit interviews, built engagement programs from the ground up, coached hundreds of managers, and led culture work that actually lands — not the performance-theatre version.

My work is simple at its core:

Clarity, trust, and practical execution.
No corporate-speak.
No 90-page decks.
No “initiative sprawl.”

Just the right work, done well.

I’m also the author of Stay and the upcoming No One Wants to F**king Work Here, where I write candidly about why work feels broken — and how to rebuild it with better leadership and human-centered systems.

STAY is the throughline in my work — the belief that people stay when clarity, trust, and leadership work together. That philosophy underpins everything I build with organizations.

If you need senior People & Culture partnership without a full-time hire — and someone who can diagnose fast, execute cleanly, and make it stick — I can help.

📘 Get the Book

Book a free discovery call.

What I’m known for

Pattern-recognition from 1,500+ interviews
Turning messy insights into clear action plans
Coaching managers in practical, usable waysInternal comms that land (not corporate noise)
Making culture work feel human, not performative
Calling out root causes so symptoms stop repeating

Your people work is living on the side of someone’s desk. Of course it isn't working. I take full ownership as your fractional People & Culture partner—so the work that’s been delayed, deprioritized, or duct-taped finally gets done properly (and without a full-time hire).